Shipping Policy

Thank you for shopping at elavateman.co.uk. We appreciate your business and are committed to providing you with a seamless and enjoyable shopping experience. Please review our shipping policy below to understand how we process and deliver your orders.

1. Processing Time:

  • All orders are processed within 1-3 business days.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Rates:

  • We offer flat-rate shipping for all orders within the United Kingdom.
  • Shipping rates will be calculated at checkout based on the total weight of your order.

3. Shipping Methods:

  • We use reputable carriers to ensure the timely and secure delivery of your orders.
  • Standard shipping typically takes 3-5 business days for delivery.

4. Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information.
  • Please allow up to 24 hours for the tracking information to update.

5. Shipping Locations:

  • We currently ship within the United Kingdom.
  • For international shipping inquiries, please contact our customer service.

6. Shipping Delays:

  • In the rare event of shipping delays, we will notify you promptly.
  • Factors such as weather conditions, customs issues, or other unforeseen circumstances may impact delivery times.

7. Shipping Confirmation:

  • You will receive a shipping confirmation email once your order has been dispatched.
  • If you have not received your confirmation within 5 business days of placing your order, please contact us.

8. Returns Due to Shipping Issues:

  • If your order is damaged during transit, please contact our customer service within 7 days of receiving your order.
  • We may require photos of the damaged items and packaging for documentation.

9. Contact Information:

Note: This shipping policy is subject to change without notice. Please review it periodically for any updates.

Thank you for choosing elavateman.co.uk. We appreciate your trust in our services.